Understanding Communication

What is Communication?
Communication is the exchange of information and ideas between people.  It extends well beyond an exchange of words and includes written communication and other forms of nonverbal messages such as body language.

Why study Communication?
Communication is the key to successful relationships, both personal and professional.  It is a process that takes on many forms and is constantly changing.  Studying communication provides the opportunity to understand the different elements which affect the communication process:  sender-receivers, messages, feedback, noise, channel and setting.  Understanding communication allows you to develop a mastery of communication skills which can be used to adapt to changing circumstances or unexpected challenges which will benefit you in your personal as well as professional relationships.  Everyone benefits from the effective use of communication.